DELETE YOUR DATA
Your data. Your choice.
Racksy has no online account to close. Here is how to remove local information and ask about anything you
sent to support.
Effective 21 September 2026 · Last updated 21 September 2026
Deleting local data cannot be undone through Dev4all. Keep any information you need
before clearing it.
Remove individual items or Spaces
Delete an item in Racksy to move its record to the Bin. Open Settings → Bin to
restore it within seven days or permanently delete it sooner. Bin records expire after seven
days and are removed when Racksy processes them.
Removing a Space does not necessarily delete
its products: follow the app’s prompt to move them. Removing a photo reference or Bin record
may leave an unused saved photo file in app storage. Use the full-clear steps below to
remove all local files.
Remove all Racksy data from this device
- Close Racksy.
- Open Android Settings → Apps → Racksy → Storage (wording varies by device).
- Choose Clear storage or Clear data and confirm. Clearing only the cache is not the same.
This resets Racksy’s local inventory, Spaces, profile, preferences, and saved app photos. You
can also uninstall the app to remove its local app data. The next launch after clearing data
starts fresh. If any reminder remains visible, dismiss it and check Racksy’s notification
settings on your device.
Check copies outside Racksy
Your own gallery photos are separate from the app’s saved copies. Delete those in
your photo app if you want to. Device backup and transfer services may retain or restore app
data according to your provider’s settings. Manage those copies through your device or backup
provider. Dev4all cannot erase copies held only by your device provider.
Ask us to delete support messages
Email
[email protected] with the subject
“Racksy data deletion” using the address you previously contacted us from, if possible. For a
WhatsApp conversation, tell us enough to locate it or send the request through that
conversation. Do not send your full inventory or identity documents unless specifically
necessary.
We will review the request and remove information we no longer need, subject to
applicable legal obligations. We may need to verify that the request is yours. We cannot
delete messages or backups held independently by your email, messaging, or device provider.
There is no Racksy account or server inventory to delete.